Fast and flexible Hotlines
With GroupAlarm you can quickly and easily create hotlines in your local network area.
Flexible hotlines
Create hotlines with your own area code with just a few clicks and flexibly assign the subscribers - completely independent of your infrastructure or PBX. The hotlines operate according to the hunting method: When a call comes in, the subscribers (agents) receive the call forwarded. The first to answer the call is connected to the caller.
Whenever callers spend time trying to identify and reach a contact person in critical situations, use the GroupAlarm hotline to save minutes.
Flexible resources possible
When creating a hotline, define directly which subscribers should accept calls and define the size of the hotline (incoming and outgoing channels). You also define the texts for callers and agents. Of course, you can also change all entries at short notice during operation.
Itemised bill
You receive an itemised bill for each hotline as well as a call history documentation. You can see the number of the caller, which agents were available and who finally answered the call.
