IT Monitoring & Professional IT Incident Management
Keep IT outages as short as possible! With GroupAlarm, you have your IT monitoring firmly under control even in an emergency and reduce response times to a minimum - at any time of day or night.
Secure your business continuity through IT monitoring!
Thanks to your IT monitoring, you detect errors early on and thus ensure the smooth operation of the IT infrastructure in your company or public authority. But what do you do, for example, at night when your IT monitoring warns of suspicious activities? Who reads the emails your system sends? Who is informed about IT incidents and who takes care of them? With GroupAlarm, you increase your security in the event of IT outages:
- React as quickly as possible to IT outages to ensure your business capability and protect your production processes and supply chains.
- Reduce the 'Mean Time To Recover' or 'Mean Time to Repair (MTTR)' and avoid far-reaching chain reactions in your business operations that can lead to serious legal consequences or the destruction of your reputation.
- Ensure that you can communicate even in the event of a failure of your own IT infrastructure and thus improve the flow of information.
The right communication in IT Incident Management
Instead of indiscriminately sending internal emails to the entire staff in an IT emergency, GroupAlarm allows you to precisely alert the right people in the event of an IT outage. This significantly improves the flow of information. The advantage of GroupAlarm: While your own office communication systems are often unreliable or unavailable in such cases, you maintain a completely autonomous position and can use numerous alerting channels, such as SMS, mobile phone calls, app alerts, and IoT pagers.
Integrate your own IT monitoring systems
Using Flows or the REST API, GroupAlarm enables you to seamlessly map your own processes and easily integrate existing monitoring systems, such as the open-source network monitoring system Zabbix or the Nagios software for service monitoring of complex IT infrastructures. With GroupAlarm, you can connect your own systems in the shortest possible time, trigger alarms directly from your application, and manage all areas.